The Sustainable Development Goals (SDGs) are the most ambitious programme in history to address the major social and environmental challenges facing humanity.
The Internet and digital solutions are key to achieving more than half the SDG targets. At Telefónica we are taking up the baton and committing ourselves to the 2030 Agenda:
- Build a greener future: taking advantage of the power of digitalisation to curb climate change.
- Help society thrive: promoting economic and social progress based on digitalisation, leaving no one behind.
- Lead by example: maintaining strict levels of governance oversight in order to build trust.
Measuring the impact
At Telefónica we identify where and how we contribute more significantly to the Sustainable Development Goals.
From 2018, we measure our social and environmental contribution annually, following the guidelines of:
- Harvard Business School (HBS).
- Value Balancing Alliance (VBA).
- World Business Council for Sustainable Development (WBCSD).
- Capitals Coalition.
We integrate the results into our management and decision-making to further improve.
Sustainable finance helps us support the SDGs with projects with social and environmental impact.
Economic contribition
Economic contribution by offering our quality service and supporting local industry, Telefónica promotes social and economic development.
Our economic contribution is equivalent to €51,600 M.
This section takes into account the economic value generated directly or indirectly by our activities and investments in the main countries in which we operate. In addition, we measure the externalities generated through taxes incurred and those that contribute to the creation of services to society by public administrations.

SDG 8
Decent Work and Economic Growth

SDG 9
Industry, Innovation, and Infrastructure

SDG 16
Peace, Justice and Strong Institutions

Social contribution
The social contribution pillar is divided into Digital inclusion and Human capital.
Social contribution – Digital inclusion
By bringing connectivity and digitalisation to more people in both urban and rural areas, we generated €37,700 M in communities.
Social contribution – Human capital
We promote inclusion, diversity and training, with a positive impact of €18,300 M.

SDG 3
Good Health and Well-Being

SDG 4
Quality Education

SDG 5
Gender Equality

SDG 8
Decent Work and Economic Growth

SDG 9
Industry, Innovation, and Infrastructure

SDG 10
Reduced Inequalities

SDG 16
Peace, Justice and Strong Institutions

ODS 17
Partnerships for the goals

Contribution to the environment
We are committed to minimising our environmental impact and promoting the decarbonisation and circularity of the economies in which we operate.
We estimate a contribution to the contribution to the environment in 2023 of approximately €5,500 M.
This block takes into account our contribution to the environment in order to achieve more sustainable economic development.

SDG 11
Sustainable Cities and Communities

SDG 12
Responsible Consumption and Production

SDG 13
Climate Action

SDG 14
Life Below Water

SDG 15
Life on Land

We work with the FAO
Together we promote digitalisation in agriculture and the food value chain, contributing to SDGs 2, 11, 12, 13 and 17.

Digital Inclusion Benchmark leaders
Telefónica, world leader in cybersecurity, privacy, responsible use of technology by children and accessible design.
