29-02-2024
10:00 - 10:30
Fira Gran Vía, Barcelona
Language VO: Spanish
Simultaneous translation to English
Session description
Artificial intelligence has changed the way we interact with employees. Not only is there a need for personalised and effective employee service, but it must also be efficient and considerate user experience. In this session, we will show how we are transforming these customer service models to deliver a better employee experience by applying Generative Artificial Intelligence throughout the process. We will present the use cases we are developing for our customers.
- #ArtificialIntelligence
- #VirtualAssistant
- #IAG
- #ModernWorkPlace
- #WorkPlace
Speakers
Belén Espejo González
Head of People Business Development, Telefónica Empresas
Bruno Lago Prieto
AVs and Generative AI Business Development Manager, Telefónica Empresas