There are moments that define us as people, as citizens, as a company or as a society. Moments that put us to the test and demand that we respond. Moments in which we cannot remain indifferent.
What happened in Valencia, the scale of the disaster, the impact on the lives of so many people, what is still being suffered there is something that demands that we react as people, as citizens and as a company. And we are doing so from the very first moment.
The flood severely affected our service. Our fixed and mobile infrastructure was hit hard. More than 250 base stations, several nodes of our network, several fibre exchanges and part of the fibre network itself were affected or directly destroyed by the DANA.
From the very first moment, Telefónica’s people were on the move. First to check that all our team and their families were well and immediately to make ourselves available to the authorities and emergency services to restore service in the affected areas.
Aware that communication is always essential, but especially in such extreme situations, our teams worked tirelessly to recover the service and today we can say that a large part of the affected areas are back up and running.
I can’t find the words to express our gratitude and gratitude to all of you.
The work of our Foundation, of our volunteers, of all the people of Telefónica once again speaks for itself and adds a new chapter to the book of honour of our history.
There are moments that define us and this is undoubtedly one of those moments. There is much to do and we will do it because there are many people suffering and they deserve our best response.
We have to restore service and go beyond.Because it is our way of being. It is part of our history.People serving people. People who want to make our world more humane.We are needed and we cannot fail.
Thank you all for your commitment to people. Thank you for what you have done so far.I dare to ask you to continue because there is much to do and we cannot remain indifferent. Thank you from the bottom of our hearts.
