José Manuel Payán
ARCHITECTURE AND OPERATION PLATAFORMA ATENCION
With a degree in Physics and a degree in Computer Science in addition to IE Business School's global management programme for Telefónica, I currently lead the company's Contact Centre Platform Architecture and Operation area.
With 25 years of professional experience in the company, 17 of which leading teams, I have had the privilege of contributing to the company's success in a wide range of IT technologies, which has given me a valuable holistic view of the opportunities offered by the revolution we are living.
You could say I am organised, curious or communicative but I would highlight my persistently creative, passionately innovative nature.
Committed to the generations that precede us but especially to the future of those that follow us, which has led me to the foundation and management in my spare time of FABLAB M, a non-profit organisation focused on promoting innovation and entrepreneurship from pre-university stages with which I have launched numerous scientific-technical projects with which I have obtained important recognition such as national awards from the Caixabank Foundation or the Telefónica Foundation.
And as a father of 2 daughters who could not stand still, founder of the portal Diverrepaso and the initiative #DaleLaVuelta to stimulate female vocations in Science and Technology in collaboration with INTA and CIEMAT.
On a more personal level, I am an inveterate music lover (visit my blog Il Ritrovamento Armónico ), a fan of writing short stories and poetry, and a kitesurfer. My sources of motivation, extrinsically my family in whom I reflect myself, and intrinsically the rewards of the adventure of exploration.
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