My name is Jessica Wedel and I have been working in the telecommunications sector since my apprenticeship. After eleven years in retail, I decided to switch to Customer Service and Sales. For several years, I focused on solution-oriented customer satisfaction and sales in CSS. Was awarded Top Performer in 2022 for the year 2021. Since Telefonica offers so many opportunities to change, I use my interest in growth in my job.
In 2022, I completed further training in the junior staff development program at CSS. Since the summer of 2023, I have been working on a job rotation that gives me practical experience in various areas of the HR department.
The current specialist areas in which I am able to grow and learn are Spirit & Engagement, Performance Management and Recruiting Solutions.
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