Alberto Alías Martín
Responsible for after-sales service companies
Passionate about science and technology. My career has been focused on ICT development, digitisation of processes and after-sales management of telecommunications and information technology services. Dedicated to ICT consulting and customer management.
In the field of Telefónica I have focused the last few years of my professional activity on the management of large account project offices, the coordination of project managers and revenue assurance, the monitoring of IT services for SMEs and the transformation of after-sales processes for companies.
I am a biochemist, master in bioinformatics, in engineering and environmental management and a graduate in business management and marketing, as well as having certifications in IT services and products and project management methodologies.
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